Shipping policy

UK orders

Orders placed before 12pm Monday - Friday, are dispatched on the same day, but this can vary during our busiest periods, public holidays, or when we go into sale. Please note, some couriers may require an extra day to deliver to remote areas such as the Scottish Highlands.

International Standard Delivery (EU and Rest of World Destinations)

Orders are usually delivered within 10-20 working days depending on your location but if it takes longer than this, please allow up to 25 working days from the date you receive a confirmation email confirming your order has left our warehouse.

Customs & Duty

All items are shipped from the United Kingdom and may incur duty & other charges upon entering other countries. Any duty, clearance, tax or carrier charges must be borne by the recipient and we will not accept liability for any such costs.

We are unable to advise what the thresholds and rates are for other countries as these are determined by the respective governments and can vary significantly between countries and even items. If upon delivery, there are any additional charges due our carrier will contact you to arrange payment.

Delivery times apply from the time your order is dispatched. You will receive an email once your order has been dispatched.

Delivery Costs

United Kingdom

Free standard shipping on orders of £50+

Royal Mail, UK 2nd Class - £3.95
Usually takes 2-4 business days.
This is a non tracked service and we cannot guarantee an order will arrive within this time frame.  

Express - £6.95
Next-Day tracked service. Order by 12pm GMT for same-day processing.

Europe

Non-tracked/tracked Postal Service - £4.95 to £25
Estimated 2-17 business days. Calculated at checkout.

United States

Non-tracked/tracked Postal Service - £6.95 to £35
Estimated 2-17 business days. Calculated at checkout.

Rest of world

Non-tracked/tracked Postal Service - £6.95 to £35
Estimated 2-17 business days. Calculated at checkout.